Bank teller

A bank employee who handles customer transactions, including deposits, withdrawals, check cashing, and account inquiries.

Cash deposit: The placement of physical currency into a financial account. Tellers accept cash deposits and record them in customers’ accounts.
Know your customer: Identity-verification and risk-assessment procedures used by financial institutions. Tellers use customer identification procedures before completing certain transactions.
Commercial bank: A financial institution that accepts deposits, provides payment services, and makes loans. Tellers perform customer-facing work within the broader operations of commercial banks.
Universal banker: A bank employee trained to handle transactions alongside broader account-service and sales responsibilities. Universal bankers extend the teller role into more complex customer needs.
Cash withdrawal: The removal of physical currency from a bank account. Processing withdrawals is a core teller transaction.
Bank reconciliation: The process of comparing account records with independent statements to identify discrepancies. Teller cash and transaction records must reconcile with the bank’s systems.
Bank account: A financial record through which a bank tracks a customer’s funds and transactions. Deposits, withdrawals, and inquiries all concern customers’ bank accounts.
Bank branch: A local office where a bank provides in-person services to customers. The branch is the workplace that organizes teller counters and face-to-face banking.
Check cashing: The exchange of a check for cash, usually after verifying its validity and the presenter’s identity. Tellers may cash checks after checking funds, signatures, and identification.
Cash drawer: A secured compartment used to store and organize cash at a service counter. A teller’s drawer holds assigned funds and is balanced against recorded transactions.

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