Knowra Occupational burnout Occupational burnout Occupational burnout is a work-related syndrome arising from chronic workplace stress that has not been successfully managed. It is marked by exhaustion, mental distance or cynicism, and reduced professional efficacy.
Job Demands–Resources model : A framework explaining how job demands and resources shape strain, motivation, and work outcomes. It links persistent demands and insufficient resources to the exhaustion and disengagement central to burnout.
Emotional exhaustion : A state of feeling emotionally depleted and unable to meet further demands. It is the exhaustion dimension most commonly measured in occupational burnout research.
Maslach Burnout Inventory : A questionnaire measuring exhaustion, cynicism or depersonalization, and professional efficacy. It operationalizes the dimensions commonly used to assess occupational burnout.
Herbert Freudenberger : A psychologist who described burnout among staff at a free clinic in the 1970s. His early account helped establish burnout as a recognizable occupational phenomenon.
Absenteeism : Repeated or extended absence from work, especially when measured as an organizational outcome. Burnout-related strain can contribute to missed work and disrupted attendance.
Emotional labor : The effort of managing emotional expression to meet workplace expectations. Repeatedly regulating feelings can add strain, especially in roles requiring sustained interpersonal care.
Depersonalization : A detached or impersonal response toward people receiving care or services. In human-service work, it is a specific form of burnout-related mental distance.
Copenhagen Burnout Inventory : A questionnaire assessing personal, work-related, and client-related burnout. Its work-related scale offers an alternative assessment focused on exhaustion.
Christina Maslach : A social psychologist whose research shaped the modern study and measurement of burnout. Her work established the multidimensional framework widely associated with the concept.
Presenteeism : Working while ill or impaired, often with reduced performance. Burned-out employees may remain at work while functioning below their usual capacity.
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