Knowra Mediation Mediation Mediation is a process in which a neutral third party helps people in conflict negotiate a voluntary resolution. The mediator facilitates discussion but does not impose a decision.
Facilitative mediation : A mediation approach in which the mediator guides discussion and negotiation without recommending settlement terms. It exemplifies the mediator’s role as a process guide rather than a decision-maker.
Arbitration : A dispute-resolution process in which an arbitrator hears the parties and issues a decision. Unlike a mediator, an arbitrator can determine the outcome.
Family mediation : Mediation used to resolve family disputes, including separation, parenting, and financial arrangements. It helps family members negotiate sensitive decisions without a third party imposing terms.
Confidentiality : A duty or rule restricting the disclosure of information shared in a protected setting. Confidentiality can encourage candid discussion, though its legal scope varies by jurisdiction.
Caucus : A private meeting between a mediator and one disputing party, held separately from the other party. Separate meetings can let parties discuss concerns they are unwilling to raise jointly.
Litigation : The process of resolving a dispute through a court proceeding governed by procedural rules. Court litigation places decision-making with a judge or jury rather than the disputing parties.
Workplace mediation : Mediation used to address conflicts among employees, managers, or organizations in a workplace. A neutral facilitator can help parties discuss strained working relationships and practical remedies.
Settlement agreement : A contract in which parties agree to resolve a dispute on specified terms. A mediated resolution may be recorded in a settlement agreement and become legally enforceable.
Active listening : A communication practice involving attentive listening, reflection, and clarification of another person’s message. Mediators use it to surface interests and reduce misunderstandings between parties.
Conciliation : A dispute-resolution process in which a conciliator helps parties reach agreement and may propose solutions. Conciliators may suggest terms, while mediators commonly focus on facilitating the parties’ own negotiation.
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