Ride-hailing

Ride-hailing is a service that connects passengers with drivers through a digital platform for on-demand trips. Platforms typically match requests with nearby drivers and arrange payment.

Dispatch algorithm: A computational method that assigns jobs or resources to available agents under defined constraints. It selects which nearby driver receives each passenger request.
Transportation network company: A company that uses a digital platform to connect passengers with drivers providing prearranged rides. This is the business model commonly used by ride-hailing platforms.
Taxi: A vehicle and driver available for hire to transport passengers, commonly for a fare. Traditional taxis can be hailed on the street or booked without a ride-hailing app.
Gig economy: A labor market characterized by short-term tasks or contracts, often arranged through digital platforms. Many ride-hailing drivers work through app-mediated assignments rather than conventional employment.
Uber: A technology company operating a global platform for ride-hailing and other services. Its expansion helped make app-based ride-hailing a widespread business model.
Dynamic pricing: A pricing strategy that changes prices in response to demand, supply, or other conditions. Ride-hailing platforms may raise fares when requests exceed available drivers.
Carpooling: The sharing of a vehicle journey by multiple people traveling in the same direction. Shared trips differ from the individually requested rides that define most ride-hailing.
Public transport: Shared passenger transport available to the public on routes or schedules. Fixed routes and timetables distinguish public transport from individually dispatched trips.
Independent contractor: A worker who provides services under a contract but is not classified as an employee. Driver classification shapes access to benefits, protections, and platform control.
Lyft: A transportation company operating a ride-hailing platform, primarily in North America. It became a major competitor to Uber in the United States.

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